Activating your mobile phone’s emergency alerts feature

Now you can get free emergency alerts on your mobile phone when you’re within a disaster or emergency zone. Here's how to enable this feature:

A. To activate for Android phones

  1. Open your Messages app, tap Settings.
  2. Look for Emergency Alerts, Cell Broadcast or Wireless Alerts options. Tap or slide the switch to turn it on.

Note: For some versions, you may go to Settings, More, then Emergency Broadcasts. If you are asked to add specific ID, define or input Channel 728.

B. To activate for iOS

  1. Go to Settings, then Notifications.
  2. Scroll down to find AMBER Alerts, Emergency Alerts, and Test Message. Tap or slide to activate.

Note: For iOS, you would need to update to its latest version (iOS 10.2 and up, carrier version SMART 27.1).

How is this all possible?

Smart Communications has invested in cell broadcast technology which allows Smart’s users within a specified location to receive timely and accurate warnings from authorized government sources in times of calamities or threats. During emergencies or calamities, mobile users should receive an emergency alert - a very loud siren-like sound will go off with a corresponding message about the emergency flashed onscreen.

Smart Communications has made it possible for agencies like Philippine Institute of Volcanic and Seismology (PHILVOLCS), the Natural Disaster Risk Reduction and Management Council (NDRRMC), as well as the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) to send free warning alerts straight to Smart users’ mobile phones in accordance to RA No 10649 of 2014 aka the Free Mobile Disaster Alerts Act.

Watch this video to learn more:


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