My SmartCall Us
| Service | Toll-free via Smart SIM | Via Hotline |
|---|---|---|
| Smart Postpaid, Smart Prepaid, TNT | *888 | (02) 8 888-1111 |
| Smart Infinity | *800 | (02) 8 848-8806 |
| Smart Mobile Broadband (Plug-It, Pocket WiFi, Smart Bro SIM) | *888 | (02) 8 888-1111 |
| Smart Load Retailers | *333 | (02) 8 845-7733 |
| Smart Load Dealers | *7744 | (02) 8 845-7744 |
| Smart Bro Enterprise | *177 | 177 |
| Smart World Toll-Free Roaming Hotline | +63 2 8 848 8878 | |
| Smart Travel WiFi Philippines | +63 2 8 8000 999 |
Toll-free charging is not applicable during international roaming.
NOTE: Starting October 6, 2019, all telephone numbers with area code 02 will become 8 digits. Just add "8" before your existing 7-digit PLDT number, and you're set. Go to https://pldthome.com/updateto8 for more details.
Email Us
- For Enterprise Clients, email our Corporate Business Group for Smart Postpaid and for Smart Bro.
- For Media and Corporate Social Responsibility (CSR) inquiries, kindly email publicaffairs@smart.com.ph.
- For partnership inquiries, kindly email partnerships@smart.com.ph.
Connect with Us
- Like and message us via the official Smart Communications, Inc. Facebook page.
- Follow and tweet @SmartCares for product inquiries and concerns.
Visit Us
Smart Communications, Inc.
Address: 6799 Ayala Ave., Makati City, 1226, Philippines
Phone: (02) 8 811-0211
- Locate a Smart Store near you and schedule and appointment.