Contact Support

Call Us

Service Toll-free via Smart SIM Via Hotline
Smart Postpaid, Smart Prepaid, TNT *888 (02) 8 888-1111
Smart Infinity *800 (02) 8 848-8806
Smart Mobile Broadband (Plug-It, Pocket WiFi, Smart Bro SIM) *888 (02) 8 888-1111
Smart Load Retailers *333 (02) 8 845-7733
Smart Load Dealers #7744 (02) 8 845-7744
Smart Bro Enterprise *177 177
Smart World Toll-Free Roaming Hotline +63 2 8 848 8878
Smart Travel WiFi Philippines +63 2 8 8000 999

Toll-free charging is not applicable during international roaming.

NOTE: Starting October 6, 2019, all telephone numbers with area code 02 will become 8 digits. Just add "8" before your existing 7-digit PLDT number, and you're set. Go to for more details.

Email Us

Connect with Us

Visit Us

Smart Communications, Inc.

Address: 6799 Ayala Ave., Makati City, 1226, Philippines
Phone: (02) 8 811-0211

  • Locate a Smart Store near you and schedule and appointment.

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