How can I view my account balance on My Smart?

There are two ways to check your account balance:

I. Via Smart website

  1. Go to www.my.smart.com.ph/Dashboard/Home/Overview. Log-in with your Smart mobile number or email address.
  2. Once logged in, click 'Overview' to see your profile and account information.

II. Via My Smart app

  1. Download the My Smart app on your mobile device.
  2. Sign in with your Smart mobile number or email address.
  3. Click on 'Overview' to see account related information:

  • Total amount due
  • Plan type
  • Availed call, text or data packages
  • Loyalty points

  1. Tap 'Total Amount Due' to

  • Check account balance and usage information``
  • Edit billing address and credit limit
  • View up-to-date eStatements
  • Pay bills online

Don’t have a My Smart app yet? Download and register today to better manage your Smart accounts. Available on iOS and Android.


Was this article helpful?
Do you want to suggest updates
or corrections ?


RELATED ARTICLES

How can I view my account balance on My Smart?
There are two ways to check your account balance: Via My Smart App Download the the MySmart app on your mobile phone via the App Store or Google Play. Sign in with you're...
How can I view my Smart Load retailer statement of account
Smart Load retailers with personalized retailer accounts may view their Statement of Account (SOA) online. Simply log-in to My Smart. For new users, please sign-up for an...
How Can I Check my Postpaid Balance or Bill?
If you are a Smart Postpaid or Smart Infinity subscriber you can check your bill or balances through the following: 1. Via SMS Text BILL? to 211 2. Via SIM Menu Go to SMART...