How to File a Help Ticket for Product or Service Inquiries?

You can instantly file a Help Ticket at the Smart Online store.
Here's how:

Step 1: Go to

Step 2: Click 'Support' on the navigation bar, then click 'Submit a ticket'.

Step 3: Input request details in fields provided.

Step 4: Click the 'Submit' button and a customer service representative will get in touch with you.

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Help Ticket Facility
We'll be back soon We're currently updating our Help Ticket Facility. For concerns or feedback, you may reach out to other Smart customer service channels.
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