Mobile Number Portability

Mobile Number Portability (MNP) is a feature that allows mobile phone customers to keep their numbers permanently even when they switch network providers, or as they move from a postpaid to a prepaid subscription, or vice versa.

In line with the provisions set by Republic Act (R.A.) 11202 or the Mobile Number Portability Act, the MNP process is free-of-charge.

To establish a unified MNP system for all network providers in the country, Smart co-created joint venture company Telecommunications Connectivity, Inc. (TCI) with Globe Telecom and Dito Telecommunity. TCI, in coordination with the National Telecommunications Commission, further tapped Syniverse Technologies for the technology infrastructure needed by the MNP system.

Based on global benchmarking, the preparation for the full implementation of the MNP may take at least 18 months.


Was this article helpful?
Do you want to suggest updates
or corrections ?


How do I activate a Smart Money account with my mobile number
With Smart Money, you can conveniently perform transacations such as fund transfers, Smart Prepaid loading, bills payment and more, all through your mobile phone. It's easy to...
Transfer Smart Money Funds to Smart number
With Smart Money PasaPera, Smart Money account holders can send funds to any Smart Prepaid, SMART Postpaid, Infinity or TNT subscriber even if he/she does not have a SMART Money...
Mobile Banking requirements
When you have Mobile Banking (MBS) activated on your Smart SIM, you can check balances, transfer funds, pay bills and more using your mobile phone. No need to wait in line at...