At the end of your postpaid account's contract period (usually 24 or 30 months), you may renew your contract and avail of a new smartphone or device under the Retention Program.
You can easily verify online if your account is eligible for the renewal. Heres how:
- Go to the Smart Online Store and click Renewal on the menu, or go directly to http://store.smart.com.ph/renewal/.
- Enter your My Smart login details.
- Select the number you want to verify (Note: Only your numbers linked to your My Smart account will appear on the list).
- If your account is qualified for plan renewal, you may apply online via the Smart Online Store right away.