Requirements for Smart Postpaid SIM Replacement

You can visit any Smart Store to request for a Smart Postpaid SIM replacement. Bring one (1) valid ID and the SIM card requested for replacement. These requirements are also applicable in case you encounter a defective SIM card or if you wish to have an upgrade.

In case of lost or stolen SIM cards, please bring the following:
 1 Valid ID
 Duly Authorized Affidavit of Loss
 Proof of Ownership (Eg. SIM Beds, PUK Slips or Personalized Smart Money Card)

Lost or damaged SIM card replacement and processing, within or beyond the 7-day warranty
is free of charge.Please check the SIM card activation date in reference to your 7-day warranty.


Was this article helpful?
Do you want to suggest updates
or corrections ?


RELATED ARTICLES

Requirements for Smart Prepaid and Postpaid SIM Card Replacement
Here are the essential points on how to get your SIM card replaced: I am a Postpaid and would like to have my SIM replaced, what do I need to do and bring? You may visit your...
Smart Prepaid SIM Card Replacement FAQs
If you have recently switched to a new smartphone, it is highly possible that you are required to use a different sized SIM card. There are three types of SIM cards: regular,...
Requirements for a Smart Postpaid Plan Application
You can directly apply for a Smart Postpaid and/or Smart Bro Postpaid account online. Simply go to the Smart Online Store and submit the following requirements: 1. A. Online...