How to apply for a Smart Postpaid or Infinity individual plan


To apply for a Smart Postpaid or Infinity account, you will need the following documents:

1. Completely filled-out and properly signed Service Application Form (SAF).

2. Proof of Identification (POI)

Standard POI can be any one (1) of the following:

  • Laminated Company ID
  • Locally-issued Passport
  • Professional Regulations Commission (PRC) ID
  • Digitized/photo Social Security System (SSS)
  • Digitized/photo Tax Identification Number (TIN) ID
  • Locally issued driver’s license
  • Laminated/photo Senior Citizen’s ID
  • Locally-issued major photo Credit Card
  • Laminated/photo membership ID from Top Sports and Country Clubs
  • Laminated/photo firearms license card or Firearms Permit to Carry
  • For foreign citizen applicants, valid (not expired/revoked) internationally-issued passport or unexpired Alien Certificate``

3. Proof of Address (POA)

POA must be under the applicant’s name and matches the preferred billing address. Standard POA can be any one (1) of the following:

  • Utility Bill (e.g. Electric or Water or Telecom or Cable or Credit Card Bill)
  • Bank Statement
  • Lease of Contract
  • Notarized Lessor’s Certificate
  • Certificate of Employment
  • Membership bill from any of the Top Sports and Country Clubs

4. Proof of Financial Capacity

Financial reference can be any one (1) of the following:

  • Bank Account Documents (e.g. Bank Certification Letter, Bank Deposit Certificate, Bank Passbook/Bank Statement)
  • Certificate of Employment (COE)
  • Latest Income Tax Return (ITR)
  • Credit Card Statement of Account (SOA)

Note: Other documentary requirements may be requested based on the credit evaluation.


You can submit your postpaid application at any SMART Store or contact the following numbers:

Smart Postpaid 848-8877 or *887
Infinity +63 918 888 INFO (+63 918 888 4636)
North Luzon +63 918 949 3878
South Luzon +63 920 970 2425
Visayas/ Mindanao +63 918 949 2627

You may also apply directly online through the Smart Online Store.

Related Article: How To Apply For A Smart Postpaid Plan Online


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