How to Reload my Smart Prepaid Account?

You can load up your Smart Prepaid, Smart Bro Prepaid or TNT account in many convenient ways.

Online Reloading

You may buy Smart Load online via the Smart Online Store. Reload your own account or send credits to your friends and pay using your Bancnet ATM or debit card.

Buy Smart Load now.

Click here for step-by-step instructions.

E-Load and Promos

Buy e-Load from over 1.3 million Smart Load retailers nationwide.

Call and Text Cards / Ticketload

Purchase a call and text card (CTC) or TicketLoad at stores and retailers. Lightly scratch off the protective ink on the card to reveal the 14-digit PIN.

  • To reload Smart Prepaid, dial 1510 and press send.
  • To reload Talk 'N Text, dial 1511 and press send.

A voice prompt will confirm if your reload attempt is successful.

You will be given 5 attempts to successfully reload your account. After 5 invalid attempts, you will be barred from further reload attempts for the day. Reloading may be done the next day starting 12:00 am.

Smart Money

  • Go to your Smart Menu, select Smart Money.
  • Choose Reload Prepaid.
  • Select Buddy/TNT
  • Select Own Airtime.
  • Select your source Smart Money account.
  • Select the amount or denomination to reload.
  • Press OK to confirm your transaction.
  • Key-in your W-PIN and press OK.
  • You will receive a SMS notification confirming the amount successfully transferred.

A P2.50 transaction fee will be deducted from your airtime load.

Mobile Banking

Conveniently reload your SMART Prepaid and TNT Account using your bank account. Once you have enrolled your bank to the Mobile Banking service, simply follow these steps:

  1. Go to Smart Menu.
  2. Select Mobile Banking.
  3. Choose Bank.
  4. Select Reload Buddy.
  5. Select Others and press OK.
  6. Enter the cellphone number of the recipient.
  7. Confirm reload by pressing OK.
  8. Select Bank.
  9. Select source account.
  10. Select reload amount and press OK.
  11. Enter your PIN and press OK.
  12. Wait for confirmation.

Transaction fee ranges from P1.00 - P3.50 depending on bank.

Load Machines

Conveniently purchase load using our Load Machines available at select Smart Stores.

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