12 Ways to Check Prepaid Load Balance

Smart Prepaid subscribers can conveniently check their remaining load balance via SIM menu, text, USSD, online or IVRS. They will get details on their remaining airtime, free texts and current SMS, call or data packages subscriptions.

For Smart Prepaid subscribers:

  1. Go to SMART MENU > Buddy Balance/Prepaid Balance to receive load balance information via text.
  2. Text 1515 to 214.
  3. Dial and call 214# and press Call to receive load balance information via text.
  4. Dial and call *121# and press Call to view regular load balance (and subscribe to prepaid offers).
  5. Log on to My Smart Dashboard to regularly check balance online. Registration and linking of account are needed.
  6. Log on to My Smart App and the overview screen will show the account balance.
  7. Dial 1515 to receive your balance details via SMS (P1/inquiry).

For TNT subscribers:

  1. Go to TNT MENU > Balance Inquiry to receive load balance information via text.
  2. Text ?15001 to 214.
  3. Log on to My Smart to check load balance online. Registration and linking of account are needed.
  4. Dial 15001 using your cellphone and you will receive your balance details via SMS (P1/inquiry).
  5. Log on to you My TNT app and the overview screen will tell you your account balance.

Note: Balance Inquiry via SMS, Smart/TNT menu, USSD or My Smart is free of charge.


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