Unsubscribe from SMS-VAS (Value Added Services) subscriptions

To terminate your subscriptions to services received via SMS such as weekly tips, ringtones or other content, key-in CHECK and send it to the access number that regularly sends the information to you (Example: Type CHECK and send to 235).

  • You will receive a notification indicating all the services you are subscribed to.
  • Follow the instructions on how to cancel the service. (CHECK service is not available for access code 283 since this is maintained by different content providers). Cancellation is FREE.
  • You may also send STOP ALL to a specific access number to unsubscribe to all services from that source.
  • To stop receiving alerts from SMART, send ALERTS OFF to 211.

Was this article helpful?
Do you want to suggest updates
or corrections ?


RELATED ARTICLES

What are the different charges on my bill?
Your bill includes your monthly service fee (MSF), call, text, and data charges and subscriptions, Pasaload charges, roaming charges, VAT, and OCT. These charges vary depending...
How Can I Get Customer Support For My Prepaid Line?
Aside from searching through Help and Support topics in this website, you may also use these channels at your convenience. 1. Via SMS: SAGOT AGAD Text SAGOTAGAD PREPAID to...
How to Pay for your Smart Online Store Plan Application?
After validation and approval of your Smart Postpaid plan application, you will receive an email that contains a payment link. Delivery of your purchased item may only be...