[I. How to determine your operating system]

A. Android

B. iOS

[II. How to configure internet settings]

A. Android Kitkat

[III. How to browse the internet using Wi-Fi]

A. Android Kitkat

B. iOS 8

[IV. How to install and uninstall an app]

A. Android Kitkat

B. iOS 8

[V. How to turn mobile data on or off]

A. Android Kitkat

B. iOS 8

[VI. How to turn international roaming on or off]

A. Android Kitkat Roaming

B. iOS 8 Roaming

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## I. How to determine your operating system

For Android devices:

Step 1: Tap the App launcher icon.

Step 2: Go to Settings.

Step 3: Locate and tap About device.

Step 4: Check your device's Android version.

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For iOS devices:

Step 1: Go to Settings.

Step 2: Tap General.

Step 3: Tap About.

Step 4: Check your device's iOS version.

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## II. How to configure internet settings
Android Kitkat

GPRS activation is automatically configured for this device. To configure over-the-air, text SET to 211.

Step 1: Tap the Apps launcher icon.

Step 2: Go to Settings.

Step 3: Tap More networks then Mobile networks.

Step 4: Tap Access Point Names then Tap SMART internet.

Step 5: Check if the following details are correct.

Otherwise, tap to edit:

Name: SMART INTERNET or SMART LTE

APN: internet or smartlte

APN type: default,supl

MCC: 515

MNC: 03

Authentication type: PAP

APN Protocol: IPv4

Step 6: Tap the Options icon then Save.

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## III. How to browse the internet using Wi-Fi
For Android Kitkat:

Check if your device is connected to any Wi-Fi network by looking for the Wi-Fi symbol. If there is none, follow these steps below:

Step 1: Tap the App launcher icon.

Step 2: Go to Settings.

Step 3: Tap Wi-Fi.

Step 4: Turn on Wi-Fi by tapping the switch icon.

Step 5: Tap the Wi-Fi connection you wish to connect to.

Step 6: Enter password if prompted.

Step 7: You should see the Wi-Fi symbol on your status bar.

Once successfully connected, you may start browsing the internet:

Step 1: Open your device's internet browser.

Step 2: Enter mobile.smart.com.ph in the URL field and tap the search button.

Step 3: Wait for the website to load

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For iOS 8

Step 1: Go to Settings.

Step 2: Tap Wi-Fi.

Step 3: Turn on Wi-Fi by tapping on the switch.

Step 4: Tap the Wi-Fi connection you wish to connect to.

Step 5: Enter password if prompted then tap Join.

Step 6: You should see the Wi-Fi symbol on your status bar.

Once successfully connected, you may start browsing the internet:

Step 1: Tap Safari.

Step 2: Tap the address bar and key-in smart.com.ph.

Step 3: Tap Go.

Step 4: Wait for the web site to load.

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## IV. How to install and uninstall an app
For Android:

Step 1: From your home screen, go to Play Store.

Step 2: Tap the search icon.

Step 3: Type the name of the app you want to download and tap the Search icon.

Step 4: Tap the app you want to download.

Step 5: Tap Install then Accept.

Step 6: Wait for the app to finish downloading and installing.

To uninstall an app:

Step 1: Tap the App launcher icon.

Step 2: Go to Settings.

Step 3: Scroll down to Application Manager.

Step 4: Tap the app you wish to uninstall then tap Uninstall.

Step 5: Confirm Uninstallation and wait for the app to finish uninstalling.

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For iOS 8:

Step 1: Tap App Store.

Step 2: Search for the app you want to install by tapping on the Search icon.

Step 3: Tap Get.

Step 4: Tap INSTALL. If prompted, enter your Apple ID password.

Step 5: Wait for the app to finish downloading and then tap Open to run the application

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To uninstall an app:

Step 1: Long press or tap and hold down the icon of the app you want to uninstall.

Step 2: Tap the small x button to delete.

Step 3: Confirm app deletion by tapping on Delete.

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## V. How to turn mobile data on or off
For Android Kitkat:

Step 1: Tap the App launcher icon.

Step 2: Go to Settings.

Step 3: Tap More networks then Mobile networks.

Step 4: Tick/untick Mobile data.

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For iOS 8:

Step 1: Tap Settings.

Step 2: Select Cellular

Step 3: Toggle Cellular Data on or off

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## VI. How to turn international roaming on or off

For Android Kitkat:

Step 1: Tap the Apps launcher icon

Step 2: Go to Settings

Step 3: Tap More networks then Mobile networks

Step 4: Tick/untick Data roaming then tap OK

*Screenshots are from Samsung Galaxy Note 4

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For iOS:

Step 1: Tap Settings

Step 2: Select Cellular

Step 3: To see the Data roaming option, make sure you turn on Cellular data first.

Step 4: Toggle Data roaming ON or OFF

*Screenshots are from iPhone 6

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