Transfer of Smart Broadband, Inc. subscribers to Smart Communications, Inc.

1. I am an existing Smart Broadband, Inc. (SBI) subscriber, may I ask why is there a change on the bill I received this month?

Starting February 01, Smart Bro will be officially operating under Smart Communications Inc. instead of Smart Broadband Inc.

2. Will there be a change in the internet service that SBI is providing given the changes in the service providers name?

No, there will be no changes in the Smart Bro mobile broadband service.

3. What other changes are expected given the changes we see in the statement of account?

Your current internet service experience and billing transactions will remain the same.

4. What name shall I write now on my check to pay my bills?

Kindly address any Smart Bro payables to Smart Communications Inc.

5. What shall I write now as a payee as I pay thru payment centers?

Kindly address any Smart Bro payables to Smart Communications Inc.

6. Will there be a change in the biller code that I use to pay SBI using my Smart Money?

There is no need for you to change anything in your Smart Bro transactions using Smart Money. Your payments will still be accepted using your current biller code.

7. Will my payments using the old SBI name still be accommodated in all Smart payment Channels? Until When?

Starting February 01, all payments must be addressed to Smart Communications Inc.

8. I am a messenger of a corporate account paying for SBI. Will there be a change in the way I pay our bills?

None, everything will be the same and is expected to be accepted as a normal transaction.

9. Will there be a change in tax exemption forms and details especially in encoding BIR form 2306/2307?

None, everything will be the same and is expected to be accepted as a normal transaction.


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