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Understanding Your Smart Home WiFi Postpaid Bill
Your Smart Home WiFi Postpaid bill may look different in your first month, but will normalize from the second bill onward. Here’s a guide to help you read and understand it. Just tap or hover over the green dots to learn more about each section of your bill.
(First Bill, page 1 of 2)
Invoice Date
Last day of your billing period
Billing Period
The dates your bill covers
Credit Limit
Maximum amount of charges that your are allowed to incur within a billing period
Balance from Previous Bill
Advance monthly service fee + device cash-out (if any) you paid upon application
Current Bill Charges
Your service fee from date of activation until the end of the current cycle + one-time device cash-out (if any).
Example: If you activate a Plan 1499 on Aug 11, you only get billed P1,015.45 from your utilization from Aug 11 to 31 (Instead of P1,499.00).
Payment Due Date
When you must pay to avoid disconnection
Total Amount Due
The amount you must settle in full on or before the payment due date
(First Bill, page 2 of 2)
Pro-rated Monthly Service Fee
Your service fee from date of activation until the end of the current cycle + one-time device cash-out (if any).
Your first bill is usually different because your Monthly Service Fee (MSF) is still pro-rated. This means that you will only be billed for the days from activation until the end of the billing cycle. Moreover, the AMSF (Advance Monthly Service Fee) you paid when you applied for the plan is credited here.
Your full Monthly Service Fee will be reflected on your second bill, as shown in the example below.
(Second Bill, page 1 of 2)
Monthly Service Fee
On your second bill, your Monthly Service Fee (MSF) will already be charged in full. Your boosters and add-ons (if any) will also be displayed here.
(Second Bill, page 2 of 2)
Summary
| Bill Number | What You’ll See |
| First Bill | Pro-rated MSF charges, device cash-out (if any), boosters/ add-ons (if any), AMSF credits |
| Second Bill | Full MSF charges and boosters/ add-ons (if any). There will be no more pro-rated fees. |
| Regular Bills (Third bill onwards) | Full MSF charges, boosters/ add-ons (if any) and VAT. |
Payment Reminders
- Pay on or before your Payment Due Date to keep your service active.
- You can conveniently pay your bill through the Smart App, and other payment channels here.